FAQ

You only need a valid ID card or passport. Some models may require an appropriate license.

It depends on the model. Some bikes do not require a license. Higher-power bikes, or local rules, may require a class A1 license.

365Go delivers and collects at your hotel, homestay, or another point you request in Da Nang. Call the hotline to confirm the exact spot.

365Go bikes come with a suitable charger. Charge at your stay or at public stations. The team explains everything at handover.

The price includes the bike, helmets, a raincoat, and 24/7 support. Extra fees may apply for delivery outside the area or a late return.

Call the 365Go hotline right away. Do not repair it yourself; the team will guide you or come to help.