Privacy policy

This privacy policy explains how 365Go collects, uses, stores and protects your personal information when accessing the website, booking a car or using electric scooter rental services in Da Nang and the surrounding area. By continuing to use the service, you acknowledge that you have read and understood the content below. Details of car rental rights and obligations are specified in the Car Rental Terms.

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2.You can decline to provide some details, but that may prevent 365Go from completing your reservation or pickup.

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5. Sharing Data with Third Parties

365Go does not sell your personal data.

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7.We may require identity verification before processing your request in order to protect your data.

8.If a data leak is detected that may affect you, 365Go will notify and coordinate to handle in accordance with the law.

9.Cookies and tracking technologies

The 365Go Website may use cookies and similar technologies to:

• Maintain a login session or reservation form status (cookies required).
• Remember your display preferences and improve the user experience.
• Consolidated traffic analysis (if analytics tools are available).

You can decline or delete cookies via your browser settings.Some website functions may have limited functionality if cookies are disabled.

10. Incompetent children and persons

365Go's car rental service is aimed at people 18 years of age or older (according to the Rental Terms). We do not knowingly collect personal data from children under the age of 16. If mistakenly collected, 365Go will delete such information within a reasonable time after being notified.

11.Contact and appeal

For any questions, requests for exercise of rights or complaints about data security, please contact 365Go via:

• Contact page on the website.
• The hotline is published on the website and booking page.
• Customer support email (if published on the website).

We make every effort to respond within a reasonable time, usually within 07–15 business days depending on the complexity of the request.You also have the right to lodge a complaint with the competent state management agency in accordance with the laws of Vietnam.

12. Policy changes

365Go may update the Privacy Policy when the service, technology or legal regulations change. The new version is posted on this page with the updated date.Continued use of the website or service after an update constitutes your acceptance of the new content, unless separate consent is required by law.

We encourage you to review the policy periodically. Regarding car rental terms, please refer to the Car Rental Terms and Price List for more service details.