Hotline: 0937456365 Mon–Sun: 7:00 AM – 9:00 PM
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Renting an electric scooter in Da Nang? Discover 5 essential questions about prices, deposits, battery swaps, insurance and roadside support before booking.
Renting an electric scooter in Da Nang is a convenient, environmentally friendly and affordable way to explore the city and nearby Hoi An. Whether you're visiting for a short holiday, working remotely or staying in Da Nang for a month, having your own scooter gives you the freedom to travel at your own pace.
However, before booking a scooter, it's important to understand the rental terms, additional charges, battery arrangements and technical support available.
Asking the right questions can help you avoid unexpected costs, protect your personal documents and enjoy a smoother rental experience.
Here are five essential questions to ask before renting an electric scooter in Da Nang, along with the rental policies offered by 365GO Electric Scooter Rental.
What You Should Know About 365GO:
Scooter Model: Genuine VinFast Evo Lite electric scooters, with water-resistant motor components where specified by the manufacturer.
Battery Solution: Battery swaps available in as little as one minute, with free unlimited battery swaps at participating 365GO locations.
Rental Policy:NO CASH DEPOSIT REQUIRED. Only a photograph of your passport or Vietnamese citizen identity card is needed for rental verification. Your original documents are not retained.
Technical Support: 365Eco Technical & Roadside Assistance Centre, offering 24/7 support.
Store Address: 63 Lam Hoanh Street, An Hai Ward, Da Nang, Vietnam.
Clarifying these five points before collecting your scooter helps you understand the full rental cost, protect your rights and avoid misunderstandings when returning the vehicle.
What to Look Out For:
Some scooter rental companies advertise an attractive daily rate but charge separately for services such as hotel delivery, helmets, rain gear or vehicle cleaning.
Before confirming your booking, ask for a clear breakdown of what's included in the price.
365GO Rental Policy:
365GO offers transparent rental rates based on the length of your booking, ranging from 150,000 VND/day for shorter rentals to 70,000 VND/day for rentals of 30 days or more.
The rental package includes:
Scooter delivery within the applicable central Da Nang service area.
Two safety-standard helmets.
One complimentary two-person rain poncho.
A phone holder for navigation.
Free unlimited battery swaps at participating 365GO locations.
Access to 24/7 technical assistance from 365Eco.
Rental prices and applicable terms are explained before booking, with no undisclosed charges.
What to Look Out For:
Some rental providers may request a substantial security deposit or hold your original passport or identity card until the scooter is returned.
This can be inconvenient, particularly if you need your passport for hotel check-in, travel arrangements or other identification requirements.
365GO Rental Policy:
With 365GO, NO CASH DEPOSIT IS REQUIRED.
The rental process is straightforward:
Present your passport or Vietnamese citizen identity card for verification.
A 365GO staff member takes a photograph of the document to complete the rental agreement.
Your original document is returned immediately.
365GO does not keep your original passport or identity card, so you can retain your personal documents throughout your trip.
What to Look Out For:
Different electric scooter rental companies have different charging arrangements.
Some may require customers to recharge the battery themselves, which can take several hours. Others may charge an additional fee for battery replacement.
365GO Rental Policy:
365GO offers a convenient battery-swapping service that can take as little as one minute.
When your battery level approaches 20%, simply visit a participating 365GO battery-swapping location to exchange it for a charged battery.
The benefits include:
Free unlimited battery swaps throughout your eligible rental period.
No need to wait several hours for conventional charging.
Greater flexibility when planning sightseeing trips around Da Nang.
For longer journeys, including trips to Hoi An, check the available battery-swapping locations with 365GO before setting off.
What to Look Out For:
A scooter's technical condition and the rental company's ability to provide roadside assistance are important factors when choosing a reliable rental service.
Before booking, find out whether the company offers emergency assistance and what happens if the scooter develops a mechanical or electrical problem.
365GO Rental Policy:
All VinFast Evo Lite scooters in the 365GO rental fleet undergo routine maintenance and technical inspections at the Eco365 Technical Centre.
If an unexpected issue occurs during your rental:
Contact the 24/7 support hotline.
Share your location and describe the problem.
The 365Eco technical team will arrange appropriate assistance.
If necessary, repairs or a replacement scooter can be organised, subject to location and availability.
This dedicated support system helps travellers feel more confident when exploring Da Nang independently.
What to Look Out For:
Failing to inspect a scooter before accepting it can lead to misunderstandings about scratches, damage or the vehicle's condition when it is returned.
A proper handover process helps protect both the customer and the rental provider.
365GO Rental Policy:
Before signing the vehicle handover agreement, 365GO staff guide customers through a basic inspection.
The process includes:
Checking the scooter's exterior for existing scratches or damage.
Testing the front and rear brakes.
Inspecting the tyres.
Checking the headlights, indicators and horn.
Confirming the battery percentage displayed on the LCD screen.
Taking photographs of the scooter from four sides to document its condition.
Both parties can review the vehicle's condition before completing the handover.
| Comparison | 365GO Electric Scooter Rental | Other Rental Providers |
|---|---|---|
| Security Deposit | 0 VND — No cash deposit required | Policies vary; some require a deposit |
| Original Passport / ID | Photograph for verification; original returned immediately | Some providers may retain original documents |
| Price Transparency | Rental terms and included services explained in advance; no hidden fees | Inclusions and additional charges vary |
| Battery Solution | Free unlimited battery swaps at participating locations | May require conventional charging or paid swaps |
| Technical Assistance | 365Eco 24/7 roadside and technical support | Depends on the provider |
| Included Accessories | Two helmets, rain poncho and phone holder | Varies by rental package |
Rental conditions differ between providers. Always confirm the terms before signing an agreement.
365GO offers flexible rental packages for short holidays, extended stays and monthly rentals.
| Rental Duration | Price per Day |
|---|---|
| 1–3 days | 150,000 VND/day |
| 4–6 days | 130,000 VND/day |
| 7–29 days | 110,000 VND/day |
| 30 days or more | 70,000 VND/day |
What's Included:
Genuine VinFast Evo Lite electric scooter.
Two safety-standard helmets.
Complimentary two-person rain poncho.
Phone holder for navigation.
Free unlimited battery swaps at participating 365GO locations.
24/7 technical assistance from 365Eco.
Hotel delivery within the applicable service area.
No cash deposit. No original passport retention. No hidden rental fees.
Message us on Zalo or WhatsApp at +84 937 456 365, or visit our rental shop at 63 Lam Hoanh Street, Da Nang.
Let the team know how many days you'll need the scooter.
365GO offers flexible daily, weekly and monthly rental rates, starting from 70,000 VND/day for rentals of 30 days or more.
Present your passport or Vietnamese identity card for verification.
365GO staff will take a photograph and return your original document immediately.
Before departure, check the battery percentage, brakes, tyres, lights and existing exterior condition. Take photographs of all four sides of the scooter.
Save +84 937 456 365 in your contacts so you can reach the team if you need assistance.
365Eco provides 24/7 technical support for 365GO rental customers.
Once you've completed the handover, you're ready to explore.
Enjoy the coastal roads, local cafés and famous attractions of Da Nang at your own pace.
For longer trips, plan your route and confirm battery-swapping options in advance.
365GO — JUST GO. WE TAKE CARE OF THE REST.
Explore Da Nang Your Way.
No. 365GO does not require a cash security deposit or keep your original passport or identity card.
Staff only take a photograph of your passport or Vietnamese citizen identity card for rental verification and return the original immediately.
Before accepting your scooter, check the following:
Front and rear brakes.
Tyre condition and pressure.
Battery percentage on the LCD display.
Headlights, indicators and horn.
Existing scratches or damage to the scooter's exterior.
You should also take photographs of the scooter from all four sides together with the handover staff.
Yes. 365GO offers free unlimited battery swaps at participating service locations throughout the eligible rental period.
A battery exchange can take as little as one minute, depending on battery availability and service conditions.
If your scooter develops a technical issue, stop in a safe location and contact 365GO at +84 937 456 365.
The 365Eco Technical Centre provides 24/7 assistance and can arrange technical support, repairs or a replacement scooter where necessary.
Rental rates depend on the duration of your booking:
1–3 days: 150,000 VND/day.
4–6 days: 130,000 VND/day.
7–29 days: 110,000 VND/day.
30+ days: 70,000 VND/day.
Contact 365GO to confirm availability and your rental package before booking.
Looking for an affordable, convenient and transparent electric scooter rental service?
365GO makes renting a VinFast electric scooter simple, with no cash deposit, no original passport retention and practical support throughout your journey.
Hotline / WhatsApp / Zalo: +84 937 456 365
Store Address: 63 Lam Hoanh Street, An Hai Ward, Da Nang, Vietnam.
Rental Service: Hotel delivery, free unlimited battery swaps and 24/7 technical support from 365Eco.
